Does your Netgear Orbi device keep dropping connection? Has this issue bothered you to an extent where you feel like you’ve got nowhere to go? If the answer to the question is yes, then know that there’s no place for you to lurk around looking for a solution considering this post will help you resolve the issue at hand. Thus, waste no more time and read on.
Reasons Why Your Netgear Orbi Keeps Dropping Connection
There are several reasons why your Orbi is doing a number on you. Some of them are as follows:
Improper hardware configuration
Your Orbi router is connected to the modem wirelessly
Your Internet Service Provider is at fault
The firmware of your Netgear Orbi isn’t updated
Your Orbi is surrounded by transmitting appliances
The internet issue might be because of a technical glitch
Now that you know why you’re being bothered by the ‘Netgear Orbi not connecting to the internet’ issue, it’s time to step forward and learn how to troubleshoot it.
Troubleshooting: Netgear Orbi Keeps Dropping Connection
Mentioned below are the topmost tips that’ll help you in troubleshooting the issue your Orbi is bugging you with. In case you get stuck while trying to fix the issue, feel free to get in touch with our highly experienced technical experts. They’ll help you in figuring out where you went wrong and will get the issue fixed right away.
Update the Firmware of Your Orbi
One of the major reasons why users face internet-related issues with their Orbi device is because of an outdated or corrupted firmware. Have you been making the same mistake? Unfortunately, if yes, then we recommend you perform Netgear Orbi firmware update immediately!
Mentioned below are the step-by-step guidelines that you need to follow in order to update the firmware of your Netgear Orbi device:
Open a web browser on your laptop.
Visit the orbilogin.com administrative page.
Fill in the default username and password of your device.
Click on the Log In button.
Go to the Settings option and click on the Firmware Update button.
Note: Make sure that you select the right firmware version before clicking on the Update button.
Ensure Proper Connection Between Your Devices
A good connection between your Netgear Orbi router and modem decides whether you’ll have a strong internet connection or not. Therefore, make sure that your Orbi router is well connected to the existing modem.
If you’ve been connecting your WiFi devices wirelessly so far, then it is recommended that you connect them with an Ethernet cable instead. Doing so will decrease your chances of coming face to face with an internet connection error again.
Contact Your Internet Service Provider (ISP)
Updating the firmware of your Orbi device and maintaining a proper connection with the modem didn’t resolve the internet issue? Does your Netgear Orbi device still keep dropping connection? If yes, then get in touch with your Internet Service Provider right away!
Think about it -if nothing has worked in your favor till now, chances are that the internet issue is from the side of your Service Provider. Thus, contact them and ask them to send an agent over to your house to troubleshoot the internet issue.
Perform Factory Default Reset
Oh God! Don’t say your Netgear Orbi is still giving you a hard time! On the off chance, if it is true, waste no more time in resetting your WiFi device. Outlined below are the instructions that you need to follow in order to restore your Netgear Orbi device to its factory default mode:
Locate the Reset button at the bottom of your Orbi.
Once found, take an oil pin and carefully press the button.
You can make use of a paper clip to hold the Reset button.
Note: You can also reset your Netgear Orbi device by downloading the Orbi app on your phone.
Once you are done following these troubleshooting tips, check whether you’re facing the internet issue or not.